CaptainBook.io

Vs.

a local competitor

Why choose CaptainBook over a local competitor.

If you are an Experience provider or a Distribution Partner (Hotel, Airbnb host, travel agent) and looking for the best marketplace for tours and activities then you are probably wondering which is the best solution. A local competitor is a good solution for everyone, but is it really for those who want to make the most out of their businesses? Here’s what you should consider before making your choice.

try CaptainBook.io today and see the difference.

May 2023: this page has been anonymized as we received threats of legal action. While perfectly legal, we have no intention to go to court and waste time and effort. The information contained on this page is accurate to the best of our knowledge. If any information needs adjusting, please reach out to us.

How does CaptainBook compare with a local competitor?

How does CaptainBook compare with a local competitor
Feature CaptainBook.io Local competitor
Commission Online Reservation - Provider - per booking 4% 3%
Commission Reseller - Agent - per booking 0% 1.5%
How customer book? Stays on your website Leave your website
Installation cost € 0 € 250
Automatic SEO optimised website creation
In platform chat
Customer can search by date
Easy on-boarding process
Secured API and white label solution
Customer support Email, phone & chat Email, phone
1

How much does CaptainBook cost?

Everything comes with a price and some local competitor seems to be cheaper than CaptainBook, but is it? Let’s break prices down.

Some local competitor request a 3% commission per online booking, instead of the 4% commission CaptainBook requests. But with CaptainBook, providers have the opportunity to ask from the customer to pay the commission. Plus, with CaptainBook there are NO set up costs. Some local competitor require 250€ for set up and training. We do the same thing for free!

Captainbook does not charge distribution partners any fee!

Distribution Partners should pay 1,5% commission per booking if they choose a local competitor. With CaptainBook there is no fee! We’re all about helping operators thrive!

2

What support options are available?

Admit it! You love chatting, everyone loves chatting. It’s direct and easy like a phone call, but also written like an email. We use chatting apps in our everyday lives to talk with our friends or family. So why not use it for our daily business operations?

Captainbook customer success team is available by chat, email and phone!

CaptainBook offers customer support via chat! You can contact us and ask anything you need.

Philema Food Tours is using captainbook.io

"The CaptainBook Team are always super fast to respond and to resolve each little issue I have encountered during use. Their responsiveness and high level of customer service is something I noticed since day 1 and they’ve never failed me ever since."

Philema Food Tours

Travel Operator in Naxos Island, Greece

3

Who can join the platform?

We have nothing to hide and want everyone to try our platform. That’s why at CaptainBook you can join anytime you want and enjoy all available features.

Captainbook is free to use, and you can try it out anytime you like! It's just a few clicks!

Every business is welcome to try out the Marketplace, and we are always happy to assist.

4

Can distribution partners and operators speak directly?

We mentioned already how amazing it is to have the option of chatting instead of sending an email or making a phone call when it comes to customer support.

Now imagine that you are at the reception of your hotel, your clients are waiting to book an experience but you have a special request and you want to contact the operator.

Seamless operations, both for operators and distributors.

With CaptainBook you can chat anytime with operators.

Dreamland travel agency is using captainbook.io

"With CaptainBook.io our daily booking operations are easier than ever. Our customers are thrilled when they call us for an experience and we send them the link to make the reservation. We save precious time and our customers are much more happy."

Dreamland

Travel Agency in Corfu, Greece

5

I have a lot of experiences. Can people search by date?

At CaptainBook we know more than everyone how frustrating it is to search for several experiences and find out at the final step that it’s not available. That’s why visitors can search by date.

We help you creating "wow" moments for your customers

Everyone is able to find all available experiences for a specific date and time, avoiding this “damn it” moment!

6

I don't have a website. Can I join ?

Having a widget in your site to gain direct bookings from your website is amazing, right? But what if you don't have a website?

Captainbook can automatically create a SEO optimised website for your experiences.

CaptainBook provides two solutions for different needs. You can either choose to install our widget on your existing website or create a website that provides more detailed content for your experiences in a few clicks (and no hosting fee!).

Baxes Cretan Experience is using captainbook.io

"With CaptainBook I can finally organize my calendar and manage my bookings easily, quickly and most important not paying high commissions. People of CaptainBook are always there to help me with whatever it happens and they also suggest new services as well as opportunities for new partnerships. A useful tool that should not be missing from any modern business."

Baxes Cretan Experience

Travel Operator in Crete, Greece

Why choose CaptainBook over a local competitor?

Are you thinking about switching? We are here for you!

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CaptainBook.io dashboard

Any further questions?

If you have any further questions or need any more information on CaptainBook.io, contact us! We're a click away

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