At first sight CaptainBook.io and FareHarbor seem to be the same products. Both provide cloud-based tour and activity booking solutions that enable tour operators to manage their day-to-day business operations. But a closer look to what both systems offer will make you change your mind!
try CaptainBook.io today and see the difference.
CaptainBook.io was created by leading industry experts who know, firsthand, the difficulties and challenges of being a tour operator.
Fareharbor has been acquired by Booking Holdings, the group behind Booking.com and as a result, most operators are concerned that their data will be used by Booking.com.
FareHarbor does not give you the opportunity to choose between you and your client to pay the commission. You only have the option to make your customers absord the booking fee. With CaptainBook.io you have the option to either pass on the commission to the customer or absorb it.
Neither CaptainBook nor FareHarbot have a monthly subscription cost. But FareHarbor charges a 6% commission, which makes it one of the most expensive options on the market. On the other hand, CaptainBook's commission is only 4%.
"With CaptainBook.io our daily booking operations are easier than ever. Our customers are thrilled when they call us for an experience and we send them the link to make the reservation. We save precious time and our customers are much more happy."
Dreamland
Travel Agency in Corfu, Greece
With CaptainBook, you can choose to accept deposits from your customers, giving them flexibility. It is known to lead to better conversion rates and ultimately more bookings!
If you ever wondered why some booking systems are really successful and others, well, not so much, the answer is simple: successful booking systems are designed and structured with customers' and users' experiences as their main focus.
Fareharbor's User Interface is outdated and difficult to use, as a result customers may never proceed with a booking.
CaptainBook’s interface however, is designed in a way that your customers would never feel lost using our booking system, and thus be are able to make a booking in an easy, intuitive and comfortable way.
"The CaptainBook Team are always super fast to respond and to resolve each little issue I have encountered during use. Their responsiveness and high level of customer service is something I noticed since day 1 and they’ve never failed me ever since."
Philema Food Tours
Travel Operator in Naxos Island, Greece
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